01 — KNOWLEDGE
Grounded in your facts
We use details your business approves: services, areas, hours and next steps. When something is unclear, the assistant points people to your team.
A more considered first reply
Make every first reply feel like you.
A tailored AI assistant for independent service businesses. It answers everyday website questions from information you approve, then gives each visitor a clear way to reach your team.
One business. One website. A hands-on pilot with your facts, your approval and a human in charge of every follow-up.
MADE FOR YOUR WEBSITE Tailored to your business
yourbusiness.co.uk
GOOD WORK. A GOOD FIRST IMPRESSION.
Here when your customers need an answer.
Friendly help with the everyday questions, whenever someone is ready to get in touch.
Your business assistantHere to help
Do you cover the local area?
Tell me which town you have in mind and I can help check.
Answers shaped around approved business details
Your voice. Your standards. A better first step.
Thoughtful support before the conversation begins.
01 Your approved answers02 A clear next step03 Your private inboxUseful, by design
More than a chat bubble.
The best first reply feels helpful, not automated. We shape the assistant around the questions your customers actually ask and keep your team in control.
02 — FOLLOW-UP
Enquiries where you need them
A visitor can choose to ask for a follow-up. Their details go into a separate, private inbox for that business to review and answer.
03 — HUMAN CONTROL
Your team makes the call
Review, contact and manage each enquiry yourself. The assistant does not book jobs, set prices, issue quotes or message customers on its own.
A hands-on setup
Built around the way you work.
Every pilot starts with your business, not a generic script. We agree what the assistant can say, what it should hand over and who looks after each enquiry.
Start with real questions
We learn what customers ask and agree a focused goal for one website.
Shape the right answers
You confirm the facts, contact route, privacy notice and topics for a person.
Make it yours
We configure your assistant and private inbox, then walk through the experience together.
Check before visitors
Your website owner adds the code. We test the answers, enquiry path and mobile view before launch.
A small, focused first step
A founding pilot with care built in.
Start with one business website. The pilot is a hands-on setup and monthly service, agreed directly before work begins. We’ll make sure the details, privacy information and follow-up process are ready before any real visitor uses it.
Explore the fictional exampleClear expectations
Good to know before we begin.
A useful pilot should be clear about what it can do today and what still belongs to a person.
What happens when it doesn’t know?
It should say the business team needs to confirm and direct the visitor to the approved contact route. We test likely edge cases with you before launch.
Does it book jobs or send messages?
No. It does not connect to a calendar, issue quotes, send SMS or WhatsApp, or automatically reply to submitted enquiries. Your team decides what happens next.
How does an enquiry reach us?
When a visitor chooses to submit the follow-up form, their details are stored in that business’s private inbox. Email alerts are not confirmed as configured, so plan to check the inbox.
What needs to be ready before launch?
The business must approve its facts, contact route, privacy notice and retention process. The website owner must approve installation, and both of us test the complete enquiry path before real visitors use it.
Is the barber example a real business?
No. It is a fictional demonstration. It does not represent a real barber or accept real customer enquiries.
Can we start without a long commitment?
The service is an early managed pilot. Agree the pilot scope, price, duration, support and cancellation terms directly before setup; there is no online checkout.
See the experience
First, see how a thoughtful reply feels.
Try the fictional demo, then tell us a little about your business. We’ll discuss whether a tailored, carefully supervised pilot is a good fit.
Open the interactive demoReady to talk? Email Enquiry Studio