01 — ANSWERS
Answers from approved facts
It responds to common questions using the services, areas, hours and policies your business has approved. If the answer is missing, it points the customer to your team.
A more considered first reply
Make every first reply feel like you.
Give customers a useful first answer, then carry the conversation into one clear workspace. Enquiry Studio answers from information you approve, gathers the details behind quote and booking requests, and helps your team decide what happens next.
One business. One website. A hands-on pilot with your facts, your approval and a human in charge of every follow-up.
MADE FOR YOUR WEBSITE Tailored to your business
yourbusiness.co.uk
GOOD WORK. A GOOD FIRST IMPRESSION.
Here when your customers need an answer.
Friendly help with the everyday questions, whenever someone is ready to get in touch.
Your business assistantHere to help
Do you cover the local area?
Tell me which town you have in mind and I can help check.
Answers shaped around approved business details
Your voice. Your standards. A better first step.
From the first question to a clear next step.
01 Answers from your facts02 Quotes reviewed by you03 Every follow-up in viewA practical assistant, with your team in control
From first question to next step.
Enquiry Studio helps with the repeatable parts of handling a new customer: answer, understand what they need, prepare a useful hand-off and keep the follow-up visible.
02 — ENQUIRIES
Gets the request to the right place
Customers can leave contact details and describe the job. Their enquiry, quote request or preferred booking time is organised in the business’s private inbox.
03 — QUOTES
Prepares quotes with guardrails
Use a price the business approved for an exact service match. The business can turn on automatic quote emails with its own approved terms; unmatched work stays in the inbox for a person. Customers can accept a quote and continue to that business’s secure payment link.
04 — BOOKINGS
Routes customers to booking
The assistant can collect a preferred time or open the business’s own booking page. The calendar provider checks its live availability and confirms bookings there; Enquiry Studio keeps its own booking requests labelled unconfirmed.
05 — FOLLOW-UP
Keeps the next action visible
Search, status filters, follow-up reminders and a simple results view help the team spot open enquiries. Email acknowledgements and scheduled reminders need email setup.
06 — OVERSIGHT
Your team stays in charge
Update approved information, adjust hand-off rules and pause the assistant. Access is business-scoped and logged; spam limits and retention controls help protect enquiry data.
A hands-on setup
Built around the way you work.
Every pilot starts with your business, not a generic script. We agree what the assistant can say, what it should hand over and who looks after each enquiry.
Start with real questions
We learn what customers ask and agree a focused goal for one website.
Shape the right answers
You confirm the facts, contact route, privacy notice and topics for a person.
Make it yours
We configure your assistant and private inbox, then walk through the experience together.
Check before visitors
Your website owner adds the code. We test the answers, enquiry path and mobile view before launch.
A small, focused first step
A founding pilot with care built in.
Start with one business website. The pilot is a hands-on setup and monthly service, agreed directly before work begins. We’ll make sure the details, privacy information and follow-up process are ready before any real visitor uses it.
Explore the fictional exampleClear expectations
Good to know before we begin.
A useful pilot should be clear about what it can do today and what still belongs to a person.
What happens when it doesn’t know?
It should say the business team needs to confirm and direct the visitor to the approved contact route. We test likely edge cases with you before launch.
Can customers book or request a quote?
Customers can request a booking or quote. The inbox can prepare drafts from your approved prices. If you enable it, an exact service match can receive an automatic quote using your approved terms; unmatched requests stay for your team to review. Customers can accept quotes online. A calendar link opens your own booking provider, which checks live availability and confirms its bookings.
Does it send emails automatically?
After the email service is configured, you can enable a fixed acknowledgement and optional automatic quotes for exact matches from your approved price list and terms. General replies and unmatched quote requests remain for a person to review. If email is not connected, the inbox can open a draft in your email app.
How do we see whether it helps?
The private inbox shows enquiry, quote and booking request counts, open follow-ups, quote acceptances and emails sent through the inbox. These records help you measure activity; they do not promise sales or revenue.
What needs to be ready before launch?
The business must approve its facts, contact route, privacy notice and retention process. The website owner must approve installation, and both of us test the complete enquiry path before real visitors use it.
Is the barber example a real business?
No. It is a fictional demonstration. It does not represent a real barber or accept real customer enquiries.
Can we start without a long commitment?
The service is an early managed pilot. Agree the pilot scope, price, duration, support and cancellation terms directly before setup; there is no online checkout.
See the experience
First, see how a thoughtful reply feels.
Try the fictional demo, then tell us a little about your business. We’ll discuss whether a tailored, carefully supervised pilot is a good fit.
Open the interactive demoA real person. A direct reply.
LET’S TALK.
Tell us about your business and the questions customers ask most. We’ll reply personally and see whether a tailored pilot makes sense.
enquirystudio@outlook.com